Privacy Policy

Privacy Policy

Alaxis medical and aesthetic surgery IS LOCATED AT:

15 Scotts Road #06-03
Singapore 228218
Tel: +65 62350880

This Privacy Policy (the “Policy”) applies to the collection, use and disclosure of an individual customer’s Personal Data (hereinafter defined) arising from goods and/or services offered by Alaxis Medicare Pte Ltd (collectively referred to as “Alaxis Medical & Aesthetic Surgery”).

Please be aware that by visiting  you are accepting and consenting to the practices described in this Privacy Policy.


Our Commitment To Privacy:

Alaxis Medical & Aesthetic Surgery provides personalised, precise, patient-centric health care services.

As part of its day-to-day activity, Alaxis Medical & Aesthetic Surgery may collect from you, through various means, including via our websites, smart phone applications, events, and any forms used by Alaxis Medical, some or all of the following Personal Data such as:


  • Name (first and surname)
  • Mental and physical medical condition;
  • Biographical information including family medical history;
  • Treatment to date including x-rays, scans, blood samples and test results;
  • Contact information: country of residency, home address, e-mail address, phone number;
  • Next of kin;
  • Billing information, credit and financial information;
  • Insurance details.


In this Privacy Policy we will refer to all such information as “Personal Information”.

We know that all information you share with us is important to you and that some of the information is sensitive Personal Information, we are committed to protecting this information, treating it with respect and maintaining its privacy and confidentiality.


We aim in particular to be transparent with you and we will:

  • Tell you what information we will be collecting;
  • Limit collection, sharing and retention of your information;
  • Give you information on why we are collecting information;
  • Give you information on how and where your information will be used and stored;
  • Tell you who to contact if you need more information, want your Personal Information deleted from our records, or are unhappy about how your information is being used.


How We Collect Information About You:

We may collect your Personal Information in a number of ways, which include:

  • Through the use of Alaxis Medical & Aesthetic Surgery’s website or other websites controlled by us.
  • From information we receive by corresponding directly with you by telephone, e-mail, WhatsApp, various social media platforms and newsletters.
  • Information we receive from an intermediary associated with you: this could be a relative, doctor, friend or agent appointed by you to help find information relating to treatments we offer;
  • When we meet you to assess and treat you;
  • Information we receive from third parties and publicly available sources, including social media providers and through the use of cookies;
  • We work closely with third parties in the provision of our services (including, for example, medical specialists, analytics providers, business partners, suppliers, sub-contractors in technical, payment and delivery services, search information providers) and may receive information about you from them.


How We Use The Information You Give To Us:

We will use the Personal Information you give us to carry out our obligations to you, to fulfil any direct engagement, request or contract entered into between us, and to provide you with the information, products and services that you request from us. In addition, we may process your Personal Information:

  • For marketing to you;
  • For the administration and management of our business;
  • To maintain, improve and effectively maintain the operation of our Site, including:
  • to carry out troubleshooting, data analysis, testing, research, statistics and surveys;
  • effect safety and security features; and
  • to create interactive features and functionalities.


We may combine information we received from third parties with information you give to us or that we collect about you. We may use the combined information for the purposes set out above (depending on the types of information we receive).

How We Store And Protect Your Information:

  • We protect your Personal Information with appropriate safeguards and security measures.  We maintain Personal Information in a combination of paper and electronic files. Physical records and files are stored onsite at our offices.  Access is limited to authorised physicians, employees and approved contractors.
  • Our employees and contractors are bound by strict obligations as to confidentiality and know that they are required to adhere to this Privacy Policy and applicable privacy laws.
  • By submitting your Personal Information, you agree to this transfer, storing or processing. Alaxis Medical & Aesthetic Surgery will take all steps reasonably necessary to secure your Personal Information and comply with this Privacy Policy and applicable laws.
  • Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for choosing a password that is difficult to guess and is of sufficient complexity i.e. combines, letters, symbols and numbers; keeping this password confidential; changing it frequently; and ensuring that you do not to share the password with anyone.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


Our website uses cookies to distinguish you from other users of our website.  This helps us to provide you with a better, more-tailored experience when you browse our website, and helps us improve our Site performance.


Alaxis Medical & Aesthetic Surgery visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Alaxis Medical & Aesthetic Surgery’s websites, with the drawback that certain features of Alaxis Medical & Aesthetic Surgery’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Alaxis Medical & Aesthetic Surgery’s use of cookies.


Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognise your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Alaxis Medical & Aesthetic Surgery and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Aggregated Statistics

Alaxis Medical & Aesthetic Surgery may collect statistics about the behaviour of visitors to its website. Alaxis Medical & Aesthetic Surgery may display this information publicly or provide it to others. However, Alaxis Medical & Aesthetic Surgery does not disclose your personally-identifying information.

Privacy Policy Changes

Although most changes are likely to be minor, Alaxis Medical & Aesthetic Surgery may change its Privacy Policy from time to time, and in Alaxis Medical & Aesthetic Surgery’s sole discretion. Alaxis Medical & Aesthetic Surgery encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Contact Information

If you have any questions about this Privacy Policy, please contact us via email or phone.